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Writer's pictureHoward Rabb

Building a Cybersecurity Culture

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Cybersecurity: How to Build a Strong Culture and Protect Your Hamilton Business

In today's digital world, cyberattacks are a constant threat. From phishing emails to malware and data breaches, these attacks can cripple businesses and devastate lives. Unfortunately, many of these threats are introduced into business networks due to employee errors, often stemming from a lack of cybersecurity awareness. It’s estimated that 95% of data breaches are due to human error—employees clicking on phishing links or creating weak passwords, for example.


The good news? These mistakes are preventable. By fostering a strong culture of cyber awareness, you can significantly reduce your risks, especially here in Hamilton where local businesses need to be vigilant against these growing threats.


Why Cyber Awareness Culture Matters for Hamilton Businesses

Think of your Hamilton-based business's cybersecurity as a chain. Your employees are the links, and the strength of your cybersecurity depends on the strength of these links. By creating a culture of cyber awareness, you transform each employee into a strong link, making your organization more secure and better prepared to face the unique challenges we all face.


Steps to Build a Cyber-Aware Culture

Building a culture of cybersecurity awareness doesn’t have to be complicated or costly. Here are some straightforward steps that can make a big difference for businesses in Hamilton, Burlington, Oakville, Niagara Falls and beyond:


1. Start with Leadership Buy-In

Cybersecurity isn’t just an IT issue; it’s an organization-wide concern. I cannot tell you how many times I've had meetings with business owners or managers and they ask us to "Make sure we're safe" The difficult conversation that follows is all about explaining roles and expectations. A culture of cybersecurity is no different than a culture of safety. It starts at the top.


When leadership in companies actively participates in cybersecurity initiatives, it sends a strong message. Executives can show their commitment by joining training sessions, speaking at local Hamilton awareness events, and allocating resources to ongoing security efforts.



a meeting about cybersecurity


2. Make Security Awareness Engaging for Your Team

Cybersecurity training doesn’t have to be boring. Use engaging videos, interactive quizzes, and real-life scenarios to keep your employees interested. Consider modules where employees navigate through a simulated phishing attack or short animated videos that explain complex security concepts in a clear, relatable way. 256 Solutions partners with incredbile companies like Armour Cybersecurity in Toronto that produce terrific training materials.


3. Communicate in Plain Language

Avoid confusing cybersecurity jargon. Focus on practical advice that employees can apply in their daily work. For example, instead of saying "implement multi-factor authentication," explain that it adds an extra layer of security by requiring a code from your phone along with your password. Also, when it comes to MFA, it should NOT be optional. MFA should be mandatory for all employees that access your systems.


4. Keep Training Short and Focused

Long training sessions can be overwhelming. Instead, opt for bite-sized modules that are easy to digest. Microlearning—delivered in short bursts throughout the workday—helps keep employees engaged and reinforces key security concepts.


5. Conduct Regular Phishing Drills

Test employee awareness with regular phishing drills. Send simulated phishing emails and track responses. Use the results to educate employees on identifying red flags and reporting suspicious messages. After each drill, walk employees through the email to highlight what made it a phishing attempt. This is especially important for businesses in Hamilton, where local threats may differ from those in other regions. 256 Solutions can help run these programs for you.


a young man with tape over his mouth that says don't stay silent

6. Encourage and Simplify Reporting

Employees should feel comfortable reporting suspicious activity without fear of blame. Create a simple, safe reporting system, such as a dedicated email address, an anonymous hotline, or a designated security champion. Ensure that this system is well-known across your Hamilton office. For our clients, we regularly engage with front line employees to remind them to send us questions if they see something they're not sure about. I'd rather have 100 calls about nothing than miss one call about something major.


7. Empower Security Champions

Identify internal employees who are passionate about cybersecurity and make them "security champions." These champions can answer questions from their peers and promote best practices, keeping security top of mind across your organization.


8. Extend Security Awareness Beyond the Office

Cybersecurity isn’t just a workplace concern. Educate your employees on how to protect themselves at home—strong passwords, secure Wi-Fi, and avoiding public hotspots. Employees who practice good security habits at home are more likely to do so at work, making your Hamilton business safer overall.


9. Celebrate Successes

Recognize and celebrate employee achievements in cybersecurity. Whether it’s reporting a suspicious email or achieving a low click-through rate on a phishing drill, public acknowledgment can keep motivation high and reinforce positive behavior.


10. Leverage Technology

Use technology to reinforce your cyber-aware culture. Online training platforms, automated phishing simulations, and tools like password managers, email filtering, and DNS filtering can help bolster your employees' security habits. All of our customer sites employ Fortigates. We use the Fortigate 40F, 60F, and 80F and different locations with full Enterprise Threat Protection enabled to ensure up to date DNS and web filtering to help prevent employees from getting tricked. We also provide Checkpoint Harmony's Email and Collaboration solution for all email addresses to make sure Phishing and Spam are intercepted and deleted before they hit your inbox.


The Bottom Line: Cybersecurity is Everyone’s Responsibility

Building a culture of cyber awareness is an ongoing process. Keep the conversation going, revisit these steps regularly, and make security awareness a natural part of your Hamilton business’s DNA. Empowered employees are your strongest defense against cyber threats.


Contact 256 Solutions to Discuss Security Training & Technology for Your Business. We service Hamilton, Burlington, Oakville, the Niagara region and beyond!

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